Destination 2 Development

1. Introduction

Destination 2 Development ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and online learning platform. Please read it carefully.

2. Information We Collect

We may collect:

Account information: Name, email address, password, and role (learner, instructor, etc.) when you register.
Payment information: Billing details processed securely by our payment providers. We do not store full card numbers.
Learning data: Course progress, quiz results, and certificates earned.
Technical data: IP address, browser type, and device information when you visit our site.

3. How We Use Your Information

We use your information to:

Provide and manage your account and course access
Process payments and send order confirmations
Track your progress and issue certificates
Send relevant updates, newsletters, and course reminders (with your consent)
Improve our platform, content, and user experience
Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with: payment processors to complete transactions; accreditation bodies where required for certifications; service providers who assist our operations (under strict agreements); and authorities when required by law.

5. Data Security

We use industry-standard measures to protect your data, including encryption, secure access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to: access your data; correct inaccuracies; request deletion; object to or restrict processing; and data portability. To exercise these rights, contact us. You may also unsubscribe from marketing emails at any time.

7. Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyse site traffic. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

8. Data Retention

We retain your data for as long as your account is active and as needed to provide services, comply with legal obligations, and resolve disputes. Certificate and course records may be retained for accreditation and regulatory purposes.

9. Children

Our platform is intended for users aged 18 and over, or with parental consent. We do not knowingly collect data from children under 16. If you believe we have collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at https://destination2development.co.uk/contact.